Investigating the Potential for Miscommunication Using Emoji

Example text conversation showing emoji miscommunication

Excerpt from this article:

Hey emoji users: Did you know that when you send your friend smiley 1  on your Nexus, they might see smiley 2 on their iPhone? …This type of thing can happen for all emoji… In a paper (download) that will be officially published at AAAI ICWSM in May, we show that this problem can cause people to misinterpret the emotion and the meaning of emoji-based communication, in some cases quite significantly…

What’s more, our work also showed that even when two people look at the exact same emoji rendering.., they often don’t interpret it the same way, leading to even more potential for miscommunication.