A Short Guide To Work Phone Calls For People Who Grew Up Texting

A Short Guide To Work Phone Calls For People Who Grew Up Texting

Excerpt from this article:

From an evolution perspective, human communication is optimized for face-to-face interaction–in small groups and in real time. Conversations are a delicately choreographed dance in which speakers gather constant feedback from listeners, and vice versa, about whether their points are getting through. The nonverbal cues are just as valuable as the verbal ones, if not more so.

So a phone call is already a significant deviation away from that ideal situation, and a text message falls short even more. In fact, the further you get from unmediated face-time, the more likely it becomes that a conversation will go off track. Missing somebody’s tone of voice can make it harder to detect jokes and sarcasm, no matter how many emojis you throw in…

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