Excerpt from this article:
Our ideas about which relationships are “real” have not caught up with the ways we actually live and connect, said Megan Devine, a Portland-based psychotherapist and author of “It’s OK That You’re Not OK.” She’s adamant that this deep sense of loss isn’t limited to in-person friendships.
One of the difficulties Ms. Pahr faced after Amy’s death was a lack of empathy from others. “Even well-meaning and compassionate people don’t place the same weight on your grief,” she noted, the way they would if you lost a friend you knew in person.
…This can often lead people to experience what psychologists call “disenfranchised grief”…